Road Repair at Vastrapur Lake
DTStreetVoice
Raise Civic Complaints. Improve Your City.
DTStreetVoice helps citizens report public issues like road damage, streetlight faults, garbage problems, water leakage, and more — directly to the concerned department.
10,000+
Complaints Raised
85%
Resolved
24+
Departments
Road Damage
Streetlight
Garbage
Smart City Portal
Trusted By City Departments
Road
Water
Sanitation
Streetlight
Garden
Fire
Health
About Platform
What is DTStreetVoice?
DTStreetVoice is a digital public grievance platform that empowers citizens to report civic issues and ensures complaints are routed to the right municipal department for faster resolution.
Easy complaint registration
Smart category-based routing
Live complaint tracking
Public transparency
Faster issue resolution
Report Issues
Complaint Categories
Select from a wide range of civic issue categories
Water
Report water related issues
Clean
Report cleaning issues
Streetlight
Report streetlight faults
Noise
Report noise pollution
Road
Report road damage
Tree Cut
Report tree cutting issues
Garden
Report garden maintenance
Crematorium
Report crematorium issues
Garbage
Report garbage issues
Air Pollution
Report air quality issues
Animal
Report animal related issues
Health
Report health issues
Building
Report building issues
GYM
Report gym facility issues
Library
Report library issues
Swimming
Report pool issues
Storm Water
Report drainage issues
Toilet
Report toilet issues
Fire Motor
Report fire safety issues
Process
How It Works
Simple 4-step process to resolve your civic issues
01
Choose Category
Select the appropriate category for your civic complaint from our comprehensive list
02
Upload Complaint
Fill in complaint details, add photos, location and submit to the system
03
Department Receives
Complaint is automatically routed to the concerned department for action
04
Track & Get Resolution
Track your complaint status in real-time and receive updates until resolution
Features
Key Platform Features
Everything you need for efficient civic complaint management
Smart Complaint Submission
Easy-to-use interface for submitting complaints with photos and location
Real-Time Tracking
Track your complaint status from submission to resolution in real-time
Department-wise Routing
Automatic routing to the right department based on complaint category
Public Feed & Updates
View public complaints and their resolution status for transparency
Success Stories
View before/after images of completed civic work and improvements
Notifications & Alerts
Get instant notifications about complaint status changes and updates
Complaint Reopen
Reopen resolved complaints if the issue persists or recurs
Multi-category Support
Support for 19+ civic complaint categories across departments
Impact
Live Complaint Statistics
Real-time data showing our platform's impact on civic improvements
12,458
Total Complaints Raised
10,589
Complaints Resolved
1,869
Pending Complaints
3.2 Days
Avg. Resolution Time
24
Active Departments
87%
Citizen Satisfaction
Departments
City Departments
Connect with the right department for your civic issues
Water Department
1,245 issues handled
Road Department
2,876 issues handled
Streetlight Department
987 issues handled
Sanitation Department
1,654 issues handled
Health Department
543 issues handled
Fire Department
234 issues handled
Building Department
876 issues handled
Garden Department
432 issues handled
Animal Department
321 issues handled
Pollution Department
198 issues handled
Live Updates
Recent Complaints
See what issues citizens are reporting in real-time
Road
Pending
Pothole issue near SG Highway
SG Highway, Ahmedabad
2 days ago
Assigned to: Road Department
Streetlight
In Progress
Streetlight not working in Sector 21
Sector 21, Gandhinagar
5 days ago
Assigned to: Streetlight Department
Garbage
Resolved
Garbage collection delay in Ward 5
Ward 5, Surat
1 week ago
Assigned to: Sanitation Department
Water
Pending
Water leakage in Gota area
Gota, Ahmedabad
3 days ago
Assigned to: Water Department
Success Stories
City Problems Solved Successfully
See the real impact of citizen-driven civic improvements
Before
After
Before
After
Garbage Cleanup at Maninagar
Before
After
Streetlight Installation at Bodakdev
Testimonials
What Citizens Say
Real feedback from citizens who used our platform
Streetlight complaint was resolved within 2 days. The tracking feature kept me updated throughout the process. Very impressed!
Very easy to report road damage in my area. The app interface is simple and the department responded quickly. Great initiative!
Complaint tracking feature is very helpful. I could see real-time updates and knew exactly when the issue would be resolved. Excellent platform!
Mobile App
Report Faster with DTStreetVoice App
Download our mobile app for quick complaint submission, real-time tracking, and instant notifications on the go.
Get it on
Google Play
Download on the
App Store
Help
Frequently Asked Questions
Find answers to common questions about our platform
How do I raise a complaint?
Simply click on "Raise Complaint", select the appropriate category, fill in the details with photos and location, and submit. Your complaint will be automatically routed to the concerned department.
Can I track complaint status?
Can I reopen a complaint?
Which departments are available?
Do I need to create an account?
How long does resolution take?
